The CalSTRS Office of the Ombuds serves as an advocate for CalSTRS members in resolving problems and conflicts that are more complex in nature that require in-depth research and investigation. We are a resource for members with CalSTRS-related concerns seeking assistance with resolving problems, disputes or complaints.

Complete this online form to request more detailed information about CalSTRS Pension2®, the supplemental investment program.

CalSTRS unclaimed property consists of funds remaining in an account after we have made a good faith effort to locate the owner.

The California State Teachers’ Retirement System is an organization with strong values of responsibility and integrity. Learn about our compliance and ethics hotline and how CalSTRS prevents pension spiking.

The Citizen Complaint Act of 1997 provides a means for members of the public to submit comments, complaints or suggestions to state agencies about their performance.

The California State Teachers’ Retirement System (CalSTRS) has adopted a hybrid work schedule for most staff members. Accordingly, CalSTRS is providing the following instructions for service of process by mail, electronically (where applicable) and in-person to ensure the timely processing of legal requests.