Starting in August 2009, CalSTRS will be closed the first, second and third Friday of each month
through June 30, 2010 under an executive order issued by Governor Schwarzenegger.
This closure includes staff who answer the toll-free information numbers for the CalSTRS Contact Center,
CalSTRS Pension2®and those who respond to e-mails and other correspondence.
Send a secure inquiry to member services by completing and submitting the
online form.
CalSTRS members may
register for myCalSTRS in order to use the secure communication feature, Online Messaging.
myCalSTRS Online Messaging
Registered myCalSTRS members login and use your
"Online Messaging – Mailbox" to submit an inquiry and receive a secure response.
Telephone
800-228-5453
916-414-5040 (FAX)
For the security of your account information, be prepared to provide your Client ID or Social
Security Number and your date of birth.
The following menu options are available by dialing the corresponding number:
| Number |
Information/Service |
| 1 |
Account Data |
| 2 |
Survivor / Disability Benefit Caseworker |
| 3 |
Benefits Counseling & Workshops |
| 4 |
Contact Center Agent
7 a.m. to 6 p.m. (Pacific Time)
Monday through Friday
(Except days CalSTRS will be closed due to the executive order issued by Governor
Schwarzenegger. See above.) |
| 5 |
Contact Resources
CalSTRS contact information |
|
Pension2® |
Information about the program, request enrollment packet, or submit inquiry. |
| CalSTRS Ombudsman |
Contact the Ombudsman for help with resolving problems not solved through usual channels. |
| Mailing Address |
CalSTRS
P. O. Box 15275
Sacramento, CA 95851-0275 |
| Physical Address |
Member Services
100 Waterfront Place
West Sacramento, CA 95605
Driving Directions
Member Services at 7919 Folsom Blvd closed permanently on
June 22, 2009.
|
|
